Privacy Policy
Huduma JumlaJumla Privacy Policy
Introduction
JumlaJumla, Huduma JumlaJumla ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://jumlajumla.com, https://huduma.jumlajumla.com) and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Contact Information
Address: SkyCity Mall, Mlimani, Dar es Salaam, Tanzania
Email: [email protected]
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us for support. This information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
Non-Personal Information
We may collect non-personal information about you whenever you interact with our website. This information may include your browser type, device type, IP address, operating system, and browsing behavior.
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect and store information about your interactions with our website. This helps us improve your user experience and our services.
2. How We Use Your Information
To Provide and Improve Our Services
- Process transactions and manage your orders
- Provide customer support
- Personalize your experience on our website
- Improve our website, products, and services
Marketing and Communications
- Send you promotional emails, newsletters, and offers
- Respond to your inquiries and requests
Analytics and Performance
- Analyze usage trends and measure the effectiveness of our website and marketing efforts
3. How We Share Your Information
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing assistance. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Data Security
Best Practices for Data Security
We implement best practices for data security such as but not limited to BitNinja Server Security, ModSec, Fail2Ban used by giant ecommerce companies to protect your information, including:
- Encryption: All sensitive information is encrypted during transmission using secure socket layer (SSL) technology.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
5. Your Rights and Choices
Access and Update Your Information
You can access and update your account information by logging into your account on our website.
Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us directly.
Delete Your Account
You have the right to request the deletion of your account and personal information. To delete your account, please contact us at [email protected]. We will process your request within 30 days.
6. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of the website following the posting of changes means that you accept and agree to the changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
By adhering to these enhanced privacy policies, Huduma JumlaJumla ensures that your personal information is protected with the highest standards of data security, providing you with a secure and trustworthy ecommerce experience.